01 / IT SERVICES
People who take care
of your technology.
Managed IT, practical advice, security, networks, and hands-on support. We help you choose what fits and get the work done properly.
Explore our IT servicesFROM ONE SMALL BUSINESS TO ANOTHER.
Good IT.
No BS.
Straight answers. No unnecessary upselling. Work done properly.
IT services and business software for mining, mineral exploration, and small businesses across industries.
EDMONTON, ALBERTA · CANADA & THE USSCROLL TO EXPLORE
IT STRATEGYSYSTEMS & NETWORKSSECURITYAUTOMATION
ONE SMALL BUSINESS. TWO WAYS TO HELP.
Support your technology.
Simplify your work.
People who take care
02 / OUR SAAS PLATFORM
Northsys Business.
Software for your business.
A subscription app that connects projects, time, purchasing, invoicing, and financial records. Mobile ready, with optional industry modules.
Meet Northsys BusinessA FOCUS ON MINING & MINERAL EXPLORATION
From the office
to the field.
Remote teams, changing crews, field equipment, and information that needs to reach the right people. We help mining and mineral exploration companies connect their technology with the work on the ground.
Explore practical IT support and Northsys Business software, including our optional Mining & Exploration module. Based in Edmonton, with experience in Yukon exploration operations.
IT & software for mining and exploration ↗01 / SMALL BUSINESS. HIGH STANDARDS.
Your business is personal.
So is our commitment.
We’re a small business too. We know every subscription, every hour of downtime, and every unfinished job has a real cost.
That’s why we recommend what fits, explain what you’re paying for, and take responsibility for seeing the work through. You deserve confidence in the result.
Advice before a sales pitch.
If your current setup does the job, we’ll say so. Recommendations should solve a problem, not create a bigger invoice.
Properly finished means checked.
We work through the details, verify the result, and explain what has changed. A job is more than a box to tick.
Straight answers. Clear ownership.
Know the scope, the cost, and who is responsible. If a limitation or a change needs your attention, we’ll tell you.
FROM THE NETWORK TO THE NEXT STEP.
Illustrative environment · example risks
01 / THE NETWORK
Every connection
tells a story.
Follow the paths between your systems, people, and data. Understand what your business relies on — and how it all fits together.
02 / THE WEAK LINKS
Make the
blind spots visible.
Look closer at network access and separation. Identify exposed services and weak boundaries before deciding what needs attention first.
03 / THE ENDPOINT
Follow the
connection.
A network is only part of the picture. Trace the path to the computers your team uses and the information they hold.
04 / BENEATH THE SURFACE
Look inside.
See what matters.
Examine software updates, permissions, and recovery readiness. Translate technical findings into a clear view of operational risk.
05 / THE ROADMAP
Pull back.
Plan forward.
Put the findings in context. Prioritise improvements, strengthen the foundations, and build a practical roadmap around your business.
02 / OUR EXPERTISE
Technical depth.
Practical impact.
Managed IT, security, networks, and consulting for mining, exploration, service companies, and small businesses across Canada and the US.
01
IT strategy & consulting
Get an independent perspective on your technology. Align priorities, budgets, and systems with the way your business actually works.
Roadmaps / IT reviews / Vendor selection
02
Systems, networks & cloud
Connect the foundations of your business. Plan, improve, and support reliable networks, cloud environments, devices, and collaboration tools.
Infrastructure / Cloud platforms / Connectivity
03
Security & resilience
Strengthen the essentials that protect your operations. Review access controls, backup practices, endpoint protection, and technology risks.
Security reviews / Identity / Business continuity
04
Automation, data & AI
Reduce repetitive work and make information more useful. Connect business systems, improve reporting, and explore practical applications for AI.
Workflow automation / Integrations / Dashboards
05
Hands-on IT support
Work through technical issues with someone who understands the wider environment. Get focused help with troubleshooting, configuration, and change.
Troubleshooting / Device setup / Project support
06
Field & remote operations
Bring practical technology thinking beyond the office. Support the connectivity, equipment, and workflows that distributed teams and field operations rely on.
Remote connectivity / Field systems / Communications
03 / MANAGED IT. CLEAR PRICING.
The right support.
Without the oversell.
Start with the level you need. We’ll help you choose a sensible fit for your people, devices, and day-to-day work.
DEVICE ESSENTIALS
Monitoring +
patching only
CAD $39per device / month
USD $49 per device / month
Focused care for your devices.
- Vulnerability management
- Operating-system patch management
- Third-party application patch management
EVERYDAY SUPPORT
Essential
CAD $99per user / month
USD $119 per user / month
Proactive support for the essentials.
- Remote support during business hours
- Monitoring, patching, and endpoint health
- Basic Microsoft 365 / Google administration
- Asset inventory
BROADER COVERAGE
Professional
CAD $149per user / month
USD $175 per user / month
Everything in Essential, plus:
- Priority support
- Endpoint security / EDR management
- Email-security administration
- Backup monitoring
- Firewall and network management
- User onboarding and offboarding
- Quarterly technology review
SECURITY & STRATEGY
Secure / Complete
CAD $219per user / month
USD $249 per user / month
Everything in Professional, plus:
- Enhanced identity and security oversight
- Vulnerability management
- Security-awareness support
- Backup and recovery testing
- Network and security reviews
- After-hours priority
- Strategic / virtual CIO planning
Software licences are excluded from every plan and billed separately on your invoice. Your quote confirms the scope, support arrangements, and applicable taxes.
Need a focused project or advice first? Tell us what you need.
05 / WORKING TOGETHER
The support you need.
A scope that fits.
Start with a specific challenge.
Build from there.
A clearer picture.
A focused review of your systems, security practices, or technology plans, with practical recommendations and priorities.
Understand where you stand.A defined project.
Support for an upgrade, integration, migration, or new workflow — from scoping and vendor decisions through implementation.
Move an important initiative forward.A trusted sounding board.
Recurring advisory sessions and scheduled technical support to help you work through decisions and changing priorities.
Keep your technology on track.Every engagement starts with an agreed scope, schedule, and fee.
06 / THE PERSON BEHIND NORTHSYS
Small business.
Personal standards.
Real accountability.
ORIGINGermany
2017Yukon
SINCE 2024Alberta
For Benjamin, doing it properly means paying attention to the details and taking responsibility for the result.
Founder Benjamin Steffes-Lai is originally from Germany. He moved to Canada in 2017, first making his home in the Yukon before settling in Alberta in 2024.
Efficiency, accuracy, and attention to detail are personal priorities. His experience spans hands-on IT, software, infrastructure, digital leadership, and remote exploration operations.
Benjamin has also served, and continues to serve, on boards and volunteer with organizations. That involvement brings another perspective on responsibility, limited budgets, and the value of following through.
Northsys reflects those values: practical solutions, honest communication, and a commitment to getting the details right.
Meet Benjamin on LinkedInLET’S CONNECT
FROM ONE SMALL BUSINESS TO ANOTHER.What’s next
for your business?
Need IT support, a project scoped, or a closer look at Northsys Business? Tell us what you have in mind. We’ll give you a straight answer about how we can help.
[email protected] ↗Prefer email? You can always reach us directly.